Outbound Specialist/Admin

The leading BPO solutions provider in Leyte, Philippines, Virtual Staffing Solutions, offers a wide-ranging and comprehensive outsourcing solutions from call center services to back-office support, to highly complex data processing for SMEs and large corporations in the US and UK. 

Since its founding in 2018, the team has grown into a strong and competitive player in the BPO scene with over 1500+ employees and counting. Virtual Staffing has built its reputation of flexibility, quality, and industry excellence and has since brought its clients continual success in their business.

We are looking for Outbound Specialist / Admin to join our team.

Responsibilities;

• Utilize your expertise in data processing and email management to ensure efficient workflow.
• Collaborate with agents to update emails with approved notes and declined applications, ensuring timely and accurate communication.
• Take ownership of updating and sending notices for declined applications, maintaining professionalism and adherence to established guidelines.

Qualifications;

• A minimum of 6 months of experience in the BPO industry or a solid sales background within a BPO environment.
• Exceptional communication skills to effectively engage with clients and internal team members.
• Proficiency in submitting application forms through lender portals, with a strong focus on accuracy and attention to detail.
• Strong data processing skills to efficiently handle large volumes of information.
• Ability to adapt to a fast-paced work environment and manage multiple tasks effectively.

Benefits

What we offer:

• Competitive Remuneration Package
• Great Company Culture
• Continued Learning and Specialized Training
• Premium HMO
• Holistic employee experience
• Career advancement opportunities
• Paid referral program