Outbound/Inbound Sales Representative

The leading BPO solutions provider in Leyte, Philippines, Virtual Staffing Solutions, offers a wide-ranging and comprehensive outsourcing solutions from call center services to back-office support, to highly complex data processing for SMEs and large corporations in the US and UK. 

Since its founding in 2018, the team has grown into a strong and competitive player in the BPO scene with over 1500+ employees and counting. Virtual Staffing has built its reputation of flexibility, quality, and industry excellence and has since brought its clients continual success in their business.

Responsibilities:

• Receives inbound and/or makes outbound telephone calls to sell home warranties.
• Promotes the benefits, coverage, and terms of products to potential customers.
• Implements effective sales techniques to convert sales opportunities with a high rate of efficiency.
• Upholds the high standards, guidelines, policies and procedures, especially when interacting with customers.
• Acquires and maintains knowledge and understanding of product coverage for application in every business transaction.
• Utilizes all available resources and maintains knowledge of all business unit policies, procedures and programs; completes required continuing education courses.

Skills and Requirements:

• High school diploma or general education degree (GED) is required
• 1-3 years of sales and/or customer service experience and/or training required, or equivalent combination of education and experience
• Excellent communication skills
• Microsoft Office software applications (Word, Outlook, Excel)
• Ability to work in a team environment
• Math competency
• Detail oriented
• Career Focused
• Customer focused
• High performer (driven / motivated to succeed)
• Competitive