CSR - Bank Negotiator

The leading BPO solutions provider in Leyte, Philippines, Virtual Staffing Solutions, offers a wide-ranging and comprehensive outsourcing solutions from call center services to back-office support, to highly complex data processing for SMEs and large corporations in the US and UK. 

Since its founding in 2018, the team has grown into a strong and competitive player in the BPO scene with over 1500+ employees and counting. Virtual Staffing has built its reputation of flexibility, quality, and industry excellence and has since brought its clients continual success in their business.

The Costumer Service Representative is primarily responsible for daily communication with customers for inquiries or request or request pertaining to service status, reporting, or general support needs.

Responsibilities:

• Check with Pending Application results from US Banks ( Checking Bank Web Portals)
• Call Banks to Check for Pending Application
• Check Funding Reports in AWS ( Amazon Workspace)
• Works with assigned admin tasks
• Data Entry

 

Requirement:

• Experience in  Worksheet ( Excel , Google Spreadsheet )
• Background in  Finance or Banking Related Accounts ( preferred but not required)
• Coachable
• With Positive attitude
• Strong attention to detail