Administrative Support

The leading BPO solutions provider in Leyte, Philippines, Virtual Staffing Solutions, offers a wide-ranging and comprehensive outsourcing solutions from call center services to back-office support, to highly complex data processing for SMEs and large corporations in the US and UK. 

Since its founding in 2018, the team has grown into a strong and competitive player in the BPO scene with over 1500+ employees and counting. Virtual Staffing has built its reputation of flexibility, quality, and industry excellence and has since brought its clients continual success in their business.

Job Description: 

• Provides Administrative Assistance for daily operations of the Calendar Operations team.
• Responsible for schedule adjustments, calendar maintenance, and scheduling clients in the electronic medical record: including data entry of patient information
• Responds to basic insurance verification questions 
• Works collaboratively with clinicians and multiple departments within Expressable
• Respond to messages/calls from clients (patients) in a timely manner 
• Responds to messages/calls from Expressable therapists in a timely manner 
• Engage with clients (patients) in a professional and courteous manner 

Qualifications:

• Experience in the Healthcare industry is a huge plus (at least 1 year)
• Medical course is a huge plus but not required
• Excellent verbal and written communication skills
• High level of accuracy and attention to detail
• Able to prioritize and multi-task
• Excellent interpersonal skills: ability to relate to others
• Excellent interpersonal skills, genuinely friendly and approachable
• Strong customer service skills
• Able to identify, analyze, and resolve problems