Business Development Representative

The leading BPO solutions provider in Leyte, Philippines, Virtual Staffing Solutions, offers a wide-ranging and comprehensive outsourcing solutions from call center services to back-office support, to highly complex data processing for SMEs and large corporations in the US and UK. 

Since its founding in 2018, the team has grown into a strong and competitive player in the BPO scene with over 1500+ employees and counting. Virtual Staffing has built its reputation of flexibility, quality, and industry excellence and has since brought its clients continual success in their business.

Responsibilities:

• Conduct outbound campaigns to potential leads using provided sequences, scripts, and guidelines
• Follow up with inbound queries from the website, social media, and other channels
• Engage prospects in meaningful conversations to understand their needs and pain points
• Qualify leads based on predetermined criteria and gather relevant information
• Document and maintain accurate records of all interactions and lead status in the CRM system
• Collaborate with the sales and marketing teams to develop and refine lead generation strategies
• Utilize various communication channels (calls, emails, social media, etc.) to connect with prospects
• Stay updated on industry trends, market dynamics, and competitive landscape to tailor conversations effectively
• Continuously improve product knowledge and sales skills through training and feedback
• Meet or exceed weekly and monthly lead generation targets and key performance indicators (KPIs)
• Provide feedback and insights to enhance lead generation processes and strategies

Qualifications:

• Proven experience in inbound and outbound lead generation, or sales development is advantageous
• Familiarity with customer relationship management (CRM) software, such as HubSpot, or similar tools
• Proficiency in using communication tools like email, LinkedIn, and social media for prospecting and engagement
• Previous exposure to inbound marketing concepts and strategies is a plus
• Experience with data analysis and reporting to track the effectiveness of lead generation efforts
• Basic knowledge of sales and marketing techniques, including lead scoring and segmentation
• Ability to adapt to new technologies and tools used for lead generation and customer relationship management
• Familiarity with industry-specific tools or platforms that can enhance lead generation efforts (e.g. lead databases, outreach automation)