Pending Cancellations
The leading BPO solutions provider in Leyte, Philippines, Virtual Staffing Solutions, offers a wide-ranging and comprehensive outsourcing solutions from call center services to back-office support, to highly complex data processing for SMEs and large corporations in the US and UK.
Since its founding in 2018, the team has grown into a strong and competitive player in the BPO scene with over 1500+ employees and counting. Virtual Staffing has built its reputation of flexibility, quality, and industry excellence and has since brought its clients continual success in their business.
Responsibilities:
- Contact past due customers to collect outstanding payments.
- Monitor partner portals daily to identify customers with pending uprate notifications.
- Manage uprate situations, including ensuring customers take required actions (e.g., signing documents or providing proof).
Skills and Qualifications:
- Client Retention Expertise
- Background in Debt Collection
- Experience in Customer Service
- Excellent Communication Skills
- Strong Analytical Skills
Location
Tacloban, VIII
Job Type
Regular
Salary
Undisclosed