Billing Support
The leading BPO solutions provider in Leyte, Philippines, Virtual Staffing Solutions, offers a wide-ranging and comprehensive outsourcing solutions from call center services to back-office support, to highly complex data processing for SMEs and large corporations in the US and UK.
Since its founding in 2018, the team has grown into a strong and competitive player in the BPO scene with over 1500+ employees and counting. Virtual Staffing has built its reputation of flexibility, quality, and industry excellence and has since brought its clients continual success in their business.
Responsibilities:
- Provide support for all aspects of billing and claims processing
- Review processed claims and complete assigned tasks daily
- Submit medical records as requested by a health insurance plan
- Conduct outreach to health insurance plans to obtain additional information for in-process and adjudicated claims
- Create and update information in electronic health records and CRM.
- Properly escalate items needing attention.
- Ensure work is performed in compliance with company policies including HIPAA and other regulatory, legal and safety requirements.
Skills and Requirements:
- 1-2 years of experience working with insurance eligibility, authorizations, or claims
- Experience working in a customer/client support role
- Strong organization and time management skills
- Ability to collaborate with a fully remote team
Location
Ormoc City, Region 8
Job Type
Regular
Salary
Undisclosed